Onsite/Remote Service.

We can repair or resolve anything from major application errors or faulty hardware to getting rid of annoying pop-ups. Just give us a call and a service technician will come out the same day for local onsite computer repair in the Washington, DC Metro Area or we can connect to you remotely anywhere in the U.S.

Remote Computer Repair

Remote Computer Repair
Is your Computer running slow, has lots of pop-ups, has Spyware/Malware or Virus's?

Remote Computer Repair service, almost 90% of computer problems can be fixed remotely. No lugging your computer to a local repair shop or having a strange person in your home. Our Remote computer repair service is very convenient and is available between 9am and 9pm.  Our techs are here waiting to help you get your computer back up and running. We guarantee same day service and in most cases immediate service.

Here's how it works:

  1. Give us a call 301-850-7676.
  2. Once we receive your information a support tech will contact you ask you a few questions and get you on our schedule if a tech isn't available immediately.
  3. The tech will give you instructions on setting your computer up to accept a remote connection. A tech cannot get on your computer without your authorization.
  4. The tech will examine your computer and give you a estimate, once you agree for the repair we will take your payment by credit card Visa, Master Card or American Express.
  5. Sit back and relax as we fix your computer. You will be able to see everything our techs are doing.
Let ComputerAide repair your computer remotely over the internet - Anywhere in the United States!

ComputerAide uses surgical precision software tool called Aide Plus that diagnoses operating system problems, and replaces objects detected as faulty or missing on the PC. By accessing a web repository that stores 8 million components and registry objects, Aide Plus repairs programs, refreshes drivers and removes bugs and glitches - while maintaining the integrity of the user data.

Product features:
  • Repair a wide spectrum of software malfunctions - Viruses damage, OS problems, faulty drivers, broken registry. This allows you to add an "overall checkup" to your service offering.
  • Maintain user data integrity - User settings, passwords, activation keys and personal data remain intact and are unaffected by the repair process.
  • Fix only the missing or damaged parts - Aide Plus "knows" what a healthy PC should look like, and executes a patented process to fix only those parts that are missing or damaged.
  • Works on all PC Hardware.

 

Frequently Asked Questions

Q. How does it work?
A. You will download a small utility from our website which allows your computer to be controlled remotely. You can watch as a tech controls your computer and fixes your computer problems right before your eyes.

Q. What about my privacy, what prevents a tech from seeing inside my computer when the session is over?
A. The remote control can ONLY be initiated from the customers computer, not the tech's computer. As soon as connection is lost or terminated there is no way a tech can access your computer unless you double-click the utility, enter your password and hit connect.

Q. Great I want to give this a try, what do I need?

A. Run a Windows OS (2000,XP or Vista) and have an internet connection (DSL or Cable)

Q. What problems can be fixed with Remote Computer Repair?
A. Program errors, spyware/virus removal, sluggish computer, cleaning up junk files, eliminating pop-ups, or perhaps you just need a guiding hand to help with Microsoft Office or another program. If your not sure if your problem can be fixed remotely please contact us

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